PRIVACY POLICY.
Date of Last Revision: June 30, 2021
Flipable Group with its principal place of business at Spekvreter Street, Centurion, Pretoria, 0157, Gauteng, South Africa. We care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.
By visiting our websites, including www.flipabalegroup.co.za, or using our services, mobile apps, or our other user interfaces, you are accepting the practices described in this Privacy Policy. This Privacy Policy operates in conjunction with our Terms of Service and other agreements which reference this Privacy Policy. Please review each of these documents to understand the terms and conditions of your agreement with us. Flipable Group, websites, mobile apps, services, or our other user interfaces may contain links to third-party services or websites. Flipable Group Services is not responsible for the information practices or the content of such third-party services or websites. We encourage you to review the privacy policies of third-party services or websites to understand their information practices.
This Privacy Policy is designed to help you understand your privacy choices when you visit or use our services, websites, apps, or our other user interfaces. If you have questions about this Privacy Policy or our privacy practices, please contact us at terms@flipabalegroup.co.za

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at or mailing us at:
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – Flipable Group
Our store is hosted on the Domains.co.za platform located at www.flipabalegroup.co.za. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Our system runs on Domains.co.za please review their data policies here at https://aws.amazon.com/compliance/data-privacy-faq/
Your data is stored through Flipable Group`s data storage, databases and the general Flipable Group application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Flipable Group (www.Flipable Groupgroup.co.za / PayFast (www.payfast.co.za) / PayPal (www.paypal.com) stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only if is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read PayFast and Flipable Group `sTerms of Service.

SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers.
Remember that certain providers may be in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – COOKIES
7.1 Usage. Flipable Group and its third-party service providers use cookies, web beacons, and similar tracking technologies to recognize you when you visit our website, remember your preferences, and give you a personalized experience. When you visit our websites, we, or an authorized third party, may place a cookie on your device that collects information, including Personal Data, about your online activities over time and across different sites. Cookies allow us to track use, infer browsing preferences, and improve and customize your browsing experience.
7.2 Persistence. We use both session-based and persistent cookies on our websites. Persistent cookies remain on your computer when you have gone offline, while session cookies are deleted as soon as you close your web browser. A website may set a cookie if the browser’s preferences allow it. A browser only permits a website to access the cookies that it has set, not those set by other websites.

7.3 Control. It is possible to disable cookies through your device or browser settings but doing so may affect your ability to use our website. For instance, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our website. The method for disabling cookies may vary by device and browser but can usually be found in preferences or security settings.
7.4 Other Resources. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit allaboutcookies.org, or aboutcookies.org.

SECTION 8 – AGE OF CONSENT By using this site, you represent that you are at least the age of majority in your state or shop_contact_province_state of residence, or that you are the age of majority in your state or shop_contact_province_state of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 10 – LEGAL BASIS FOR PROCESSING (EU VISITORS ONLY).
10.1 Lawful Basis. We collect Personal Data from you only where (i) necessary for a specific purpose such as to perform a contract with you, (ii) the processing is in our legitimate interests and not overridden by your rights, or (iii) we have your consent. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.
10.2 Notice. If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not, as well as of the possible consequences if you do not provide your personal information.
10.3 Legitimate Interest. If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are. For instance, we may rely on our legitimate interests when responding to your queries, improving and personalizing the Services or undertaking marketing (when we can do so in accordance with our legitimate interest) or for the purposes of detecting or preventing illegal activities (e.g. checking your identity, fraud prevention).
10.4 Questions. If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided below.

SECTION 11 – LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION (SOUTH AFRICA)
CUSTOMER PRIVACY NOTICE (POPI)
This Notice explains how we obtain, use, and disclose your personal information, as is required by the Protection of Personal Information Act (“POPI”).

 This Notice sets out:
• Who we are
• What information we collect
• To whom we disclose your information
• How we safeguard your information
• Your rights to access and correction of information
• Changes to this Notice
• How to contact us

11.1. Who we are
In this Notice, “Flipable Group” or “we” refers to one or more of the websites under Flipable Group brand like Flipable Group that operate in South Africa.
 
11.2. The information we collect
We collect and process your personal information mainly to provide you with access to our services, to help us improve our offerings to you and for certain other purposes explained below. The type of information we collect will depend on the purpose for which it is collected and used. We will only collect information that we need for that purpose.

We collect information directly from you where you provide us with your personal details, for example when you purchase services from us or when you submit enquiries to us or contact us. Where possible, we will inform you what information you are required to provide to us and what information is optional.

We also collect information about you from other sources as explained below.
Website usage information is collected using “cookies” which allows us to collect standard internet visitor usage information.
11.3. How we use your information
We will use your personal information only for the purposes for which it was collected or agreed with you, for example:

• To provide our services to you, to carry out the transaction you requested and to maintain our relationship;
  • To confirm and verify your identity or to verify that you are an authorised user for security purposes;
  • For the detection and prevention of fraud, crime, money laundering or other malpractice;
  • To conduct market or customer satisfaction research or for statistical analysis;
  • For audit and record keeping purposes;
  • In connection with legal proceedings.

We will also use your personal information to comply with legal and regulatory requirements or industry codes to which we subscribe, or which apply to us, or when it is otherwise allowed by law.

11.4. Disclosure of information
 We may disclose your personal information to our service providers who are involved in the delivery of services to you. We have agreements in place to ensure that they comply with these privacy terms.

We may also disclose your information:
• Where we have a duty or a right to disclose in terms of law or tax compliance;
• Where we believe it is necessary to protect our rights.
 
11.5. Information Security
 We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorised access and use of personal information. We will, on an ongoing basis, continue to review our security controls and related processes to ensure that your personal information is secure.

Our security policies and procedures cover:
• Physical security;
• Computer and network security;
• Access to personal information;
• Secure communications;
• Security in contracting out activities or functions;
• Retention and disposal of information;
• Acceptable usage of personal information;
• Governance and regulatory issues;
• Monitoring access and usage of private information;
• Investigating and reacting to security incidents.
When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure. We may need to transfer your personal information to another country for processing or storage. We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.
 
11.6. Your Rights: Access to information
 You have the right to request a copy of the personal information we hold about you. To do this, simply click here to review your personal information or contact us at the numbers/addresses listed below and specify what information you would like. We will take all reasonable steps to confirm your identity before providing details of your personal information.
Please note that any such access request may be subject to a payment of a legally allowable fee.

11.7. Correction of your information
You have the right to ask us to update, correct or delete your personal information. You may do this by clicking here to review and change your personal information or by contacting us at the numbers/addresses provided below. We will take all reasonable steps to confirm your identity before making changes to personal information we may hold about you.

11.8. Changes to this Notice
Please note that we may amend this Notice from time to time. Please check this website periodically to inform yourself of any changes.

11.9. How to contact us
If you have questions about this Notice or believe we have not adhered to it, or need further information about our privacy practices or wish to give or withdraw consent, exercise preferences or access or correct your personal information, please contact us at the following numbers/addresses:
Flipable Group
Physical Address: Spekvreter Street, Centurion, Pretoria, 0157, Gauteng, South Africa.

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information to contact our Privacy Compliance Officer at or by mail at: terms@flipabalegroup.co.zaDomaaaa